Where do you ship from?

We ship all of our orders from New York.

What colors do you have to choose from?

We have a variety of different colors to select from when personalizing an item. Based on the color of the item, we will recommend some colors to choose from. The final choice is always yours.

What types of events do you customize?

We can help personalize all types of events from kids birthday parties to team building activities. Contact us to learn more.

Have another question you don’t see here?

We’d love to hear from you! Submit your question below and we will get back to you within 1-2 business days.

Do you offer free returns?

We want you to be happy with your order. If for any reason, you are unhappy with it, please contact us to see if there is anything we can do.

Can I see a sample of an item before I order?

We usually provide a virtual mock up of most items before it is created. For orders of 50+ more items, we can provide an actual sample of the item, either through a photo or shipped to you, depending on the location and timing.

I have an item that I already purchased. Can you personalize it?

Yes, depending on the material. We can personalize many different types of items. If you have already bought a specific item or gift and want to know if we can add a note or name to it, contact us and we will let you know if it is possible.